bamar99 Privacy Policy
This page clearly explains how the bamar99 platform collects your personal data, what it is used for, and how it is protected.
1 Introduction and Purpose of This Policy
bamar99 is an online gaming and betting platform for players in Myanmar. We take the privacy and security of your personal data very seriously. This Privacy Policy —
- explains what data we collect when you use the bamar99 platform,
- describes how that data is stored and protected,
- clarifies how we handle relationships with third parties,
- and sets out the rights you have regarding your personal data.
By continuing to use the bamar99 website and mobile platform, you are considered to have read and accepted the terms of this policy.
2 Types of Data We Collect
Data You Provide Directly
This is data you provide yourself when opening an account, making a deposit, or contacting us. It includes —
- Name (first name and last name)
- Date of birth (to confirm you are 21+)
- Email address and contact number
- KBZPay, Wave Money, AYA Pay, CB Pay payment details
- Messages and complaints you send to us
Automatically collected data
Technical data that our system automatically collects when you access the bamar99 platform. These include —
- IP address and device type
- Browser type and operating system
- Session time and activity logs on the platform
- Game history and deposit / withdrawal records
- Data collected from cookies and similar technologies
Cookies and tracking technologies
bamar99 uses cookies and similar technologies (local storage, session tokens) to improve platform performance and personalise your experience. Through these technologies we —
- Keep your login session active so you do not need to log in again each time
- Monitor platform performance and detect any issues that may arise
- Remember the language and settings you prefer
You can decline cookies through your browser settings, but please note that some platform features may not work properly if you do so.
3 How we use your data
We use the data we collect only for the purposes below. We will not sell it for our own commercial gain —
Account management
Used to open your account, verify your identity ("Know Your Customer" — KYC), and confirm you are 21+.
Processing payments
We use the necessary data to securely process deposits and withdrawals through KBZPay, Wave Money, AYA Pay, and CB Pay.
Customer support
We need your data to resolve your questions, complaints, and technical issues through 24/7 live chat and email.
Security and fraud prevention
We review data logs to detect and prevent account theft, financial fraud, and unauthorised bot use.
Platform improvement
We analyse data to improve new games and the overall usability of the platform.
Bonuses and promotions
We use gameplay data to deliver our promotions, including the 120% welcome bonus, in a way that is relevant to you.
4 Sharing data with third parties
bamar99 does not sell your personal data to third-party companies. However, we may share it in the following ways in order to deliver platform services —
Payment providers
We share only the data required to process deposits and withdrawals with payment gateways such as KBZPay, Wave Money, AYA Pay, and CB Pay, and with banks such as KBZ Bank, AYA Bank, and CB Bank.
Game software providers
We may share gameplay records with the software providers of games offered on our platform. This data is used solely to verify that game outcomes are correct.
Legal requirements
We will share only the minimum data necessary where disclosure is required by applicable laws or a legal order.
Cross-border data transfers
To deliver our services, some of your data may be stored on servers outside the country through third-party servers (game providers, hosting providers). Wherever this occurs, we prioritise data security and put in place all reasonable protections.
5 Data security and protection measures
bamar99 operates to high industry technical standards to protect your personal data —
- SSL/TLS Encryption: All data transmissions are protected with SSL/TLS encryption technology, so third parties cannot intercept them.
- Firewall and Access Control: The server infrastructure is protected by firewalls, and only authorized personnel can access the data.
- Two-Factor Authentication: An extra layer of security is included for account login.
- Regular Security Audits: We conduct regular external security audits of our system.
- Data Access Restriction: Customer data can only be accessed by designated staff members within our team, and access logs are kept on record.
Despite our best efforts, no data transmission over the internet can be guaranteed 100% secure. When you choose to send data to us, it is understood that you accept this and proceed accordingly.
6 Data Retention Period and Deletion
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or for any period required by law. Once that period ends —
- Account data is deleted within 5 years of account closure.
- Payment records are retained in accordance with banking legal requirements.
- Customer service logs are kept for up to 2 years from the date the issue is resolved.
- Tech logs (server, session) are kept for up to 90 days.
Requests to delete an account can be made through the customer service section. Any data that must be retained by law will be explained before deletion.
7 Your Personal Data Rights
As a bamar99 customer, you have the following rights regarding your personal data.
Right to Access
You have the right to request and know what data we hold about you.
Right to Rectification
You can request that inaccurate or incomplete information be corrected.
Right to Erasure
You can request that your data be deleted before any legally required retention period has been met.
Right to Restriction
In certain cases, you can request that we restrict our processing of your data.
Right to Data Portability
You can request that your data be provided in a readable format.
Right to Object
You have the right to object to our use of your data for purposes such as direct marketing.
How to Exercise Your Rights
If you wish to exercise any of the above rights, you can contact bamar99 customer service and we will respond and act as quickly as possible. In cases where we are unable to assist, we will explain the reasons clearly.
8 Protection for Those Under 21
The bamar99 platform is built for users aged 21 and above only. We do not collect personal information from individuals under 21, whether knowingly or unknowingly. If we discover during an account review that a user is under 21, that account will be closed immediately and the data will be deleted. If you believe someone under 21 is using bamar99, please contact customer service right away.
9 Policy Updates and Notification
Whenever bamar99 updates this Privacy Policy, the "Last Updated" date at the top of this page will be revised before any changes take effect. If significant changes are made to the policy, we will —
- Notify users with an announcement upon platform login,
- And may inform customers via email.
If you continue using the platform after changes are published, you are considered to have accepted those changes. If you do not agree with the changes, you may close your account and withdraw any eligible funds.
10 Contact Us
If you have any questions about this Privacy Policy, data-related requests, or anything else you'd like to discuss, you can reach us through our customer service.
24/7 Live Chat: Click the chat icon on the platform (Myanmar language)
Email: [email protected]
When sending data requests, use "Personal Data Request" as the email subject and include your Account ID — this helps us process your request faster.